In cooperation with the U.S. Consumer Product Safety Commission, Maytag Corporation is voluntarily recalling approximately 250,000 Maytag brand front-loading washing machines manufactured by Samsung Electronics Co. Ltd., of South Korea.

The recall affects Maytag brand front-loading washing machines with model numbers MAH9700 and MAH8700 and serial numbers ending in GA through GX or JA through JN. Water leakage onto the electrical connections to the washing machine’s thermal sensor could cause an electrical short and ignite a circuit board, posing a fire hazard to consumers. 

Maytag Corporation will mail consumers affected by this recall a repair kit which contains a ground fault circuit interrupter (GFCI), which once installed by the consumer, will return the unit to safe operating condition.  This is the approved U.S. Consumer Product Safety Commission (CPSC) recall resolution.

If you receive consumer calls about this recall, please instruct them to call Maytag Corporation between 9 a.m. and 9 p.m. EST, Monday through Friday at 1-800-868-5109 or to visit the recall website at http://www.washerrecall.com.

If you have questions about this process, please contact the Tech Line at 1-800-253-2870 or the Maytag Recall Team at 1-866-483-0032 immediately.

Below you will find the service documentation as well as a serial number lookup to identify the affected units.