Whirlpool Techline Inquiry
 

This form will automatically be sent to the Techline when all required boxes are filled in and it is submitted.

General Information
Requestor's eMail Address  
Is the unit operational?
“Customer cannot use the unit for any function or unit is a no cool”		   Yes No N/A
Service Account Number:  
Contact Phone Number  
Is unit owned by a customer?   Yes No
Is the unit a dealer’s stock item?   Yes No
Customer’s or Dealer’s information
Name:  
Address, City, State  
Telephone Number  
Complete Model Number
including engineering code		  
Complete Serial Number
Maytag products require a series code		  
Date of Purchase  

Service Information
Complaint/Issue  
Product Service History (if any):
include dates, what was done, parts replaced.		  
Voltage Reading  
Electric Circuit Checked   Yes No N/A
Polarity Correct   Yes No N/A
Grounded Properly   Yes No N/A
Gas Units   Natural Gas LP/Propane N/A
Diagnostics Run   Yes No N/A
Any Failures Codes Appear?   Yes No N/A
If Yes to Failure Code  
If a temperature issue please provide temperature readings
(in Fahrenheit only please)
Oven/Stove  
Fresh Food Section  
Crispers  
Freezer  
Water Temperature Before Test  
Water Temperature After Test  
Microwave Wattage Test  
     
What is the information you need or question answered